What our customers say about us
119 reviews on
Ward Antique Fireplaces were professional, helpful and very knowledgeable. They gave advice about the best type of fireplace to heat my home and to give us a cosy feeling. They had the right people available to sweep the chimney, fit the fireplace and plaster. I would highly recommend this company. They were friendly and made the whole process seamless. Thank you to all the staff.
Very happy with the service provided by Ted and his team - they cast some new parts for an un-loved bedroom fireplace and I couldn't be happier with the result. Thank you! 🙂
Absolutely love our new (antique) fireplace. There was a super selection in the shop and the team helped us choose one that was roughly the same age as our house. Ted and Luis’ knowledge and passion for fireplaces shines through. It was a joy to spend time with them. Stuart who came to fit the fireplace was great, too.
Ted & Luis have been absolutely brilliant. From start to finish - they’ve helped us in choosing our Victorian insert, tiles, hearth and surround. We couldn’t be happier with the result! Ted and Luis are knowledgeable and passionate about what they do - and just as importantly friendly and generous with their help. Stuart, the fitter, also deserves an honourable mention - Stuart was unflappable in the face of a pigeon guest who popped out of our chimney while Stuart and Matthew fitted the fireplace! Great work from everyone!
Luis & Ted were both super helpful & friendly when we were looking for a fireplace for our baby’s room. Stuart did a great job fitting and it now looks very beautiful in situ!
Terry and his team, offer a range of great services at Ward Antiques and we have had the pleasure of dealing with them twice this year whilst renovating our Edwardian house. Firstly, we bought a renovated fire surround for my daughters bedroom which is beautiful. We were so impressed we commissioned them to take away our original Edwardian fire surround to have it sandblasted and repainted, and we weren’t disappointed. What returned was a stunning fire surround that we’ve now proudly reinstalled in our house. Terry and his team are super helpful, very friendly and reliable. We have more fireplaces that need some renovation love, and we’ll be calling Ward Antiques straight away when we need them. Excellent job guys! Aaron Surbiton
Ive got to admit that we don't normally leave reviews but the service we received from Ward Antique Fireplaces was 2nd to none. From the 1st time that we met Ted Ward we were amazed at his knowledge and helpfulness. There was no hard sell just advice and suggestions. The team that came to remove my fireplace so it could be restored were very polite, helpful and any mess that was made was cleaned up to a satisfactory standard. The same can also be said when they came to refit the fireplace. if you are looking to have a fireplace restored then I highly recommend speaking to Ted and if you are looking at buying a fireplace then go to the shop its a aladdins cave of fireplaces We could not be happier with the restoration of the fireplace and the service we received. Thank you Ted and the team. Gary and Anna Lane
Fantastic and expert business.. Ted, Luis and team understood needs - putting a fireplace contemporary with our 1920s house into a bedroom.. they really understood and took care of every single aspect of that. Absolutely delighted with result.
Highly professional service from a family run company. Helpful, knowledgeable and nothing was too much trouble. Thanks Ward Fireplaces -
Fantastic team! Ted, Matt and Stuart were all so great and we love our fireplace! Such amazing care to detail.